{"id":5378,"date":"2023-09-22T16:45:24","date_gmt":"2023-09-22T16:45:24","guid":{"rendered":"https:\/\/valeprado.com\/resolucao-de-litigios\/"},"modified":"2024-03-07T16:16:05","modified_gmt":"2024-03-07T16:16:05","slug":"dispute-resolution","status":"publish","type":"page","link":"https:\/\/valeprado.com\/en\/dispute-resolution\/","title":{"rendered":"Dispute Resolution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5378\" class=\"elementor elementor-5378 elementor-3584\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb5256a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"bb5256a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dec0541\" data-id=\"dec0541\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80e1cce elementor-widget elementor-widget-kinsley-intro\" data-id=\"80e1cce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"kinsley-intro.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n    <!-- banner -->\n    <section class=\"knsl-banner-simple knsl-transition-bottom\">\n      \t\t\t\t\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/valeprado.com\/wp-content\/themes\/kinsley\/assets\/img\/palm.svg\" class=\"knsl-deco-left\" alt=\"palm\" \/>\n\t\t<img decoding=\"async\" src=\"https:\/\/valeprado.com\/wp-content\/themes\/kinsley\/assets\/img\/palm.svg\" class=\"knsl-deco-right\" alt=\"palm\" \/>\n\t\t\t\t\n\t  \t  <div class=\"knsl-cover-frame\">\n\t\t\t\t\t\t<div style=\"background-image: url('https:\/\/valeprado.com\/wp-content\/uploads\/2023\/09\/destaque-vale-prado-1920x950.jpg');\" class=\"knsl-parallax knsl-banner-slide\"><\/div>\n\t\t\t\t\t\t\t\t\t  <\/div>\n\t  <div class=\"knsl-overlay\" style=\"opacity: 1;\"><\/div>\n\t  \n      <div class=\"container\">\n        <div class=\"row\">\n          <div class=\"col-lg-12\">\n\n            <div class=\"knsl-center knsl-title-frame\">\n                            <h1 class=\"knsl-title--h knsl-mb-20 knsl-h1-inner\">\n                <span >\n                    Consumer Dispute Resolution                <\/span>\n              <\/h1>\n                                          <p class=\"knsl-text knsl-mb-30\">\n                <span >\n                    Legal info                <\/span>\n              <\/p>\n              \n              <ul class=\"knsl-breadcrumbs\"><li><a href=\"https:\/\/valeprado.com\/en\/\" title=\"Villas for Holidays Renting Caldas da Rainha\">Home<\/a><\/li><li class=\"tst-active\"><a><\/a><\/li><\/ul>\n            <\/div>\n\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/section>\n    <!-- banner end -->\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-41d2e22 e-flex e-con-boxed e-con e-parent\" data-id=\"41d2e22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be438d7 elementor-widget elementor-widget-text-editor\" data-id=\"be438d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Consumer may, at his\/her express option, submit dispute resolution to a consumer dispute arbitration center.<\/p><p>In compliance with article 18 of Law no. 144\/2015, of September 8, it is hereby informed that the entities for Alternative Resolution of Consumer Disputes are those included in the following list:<\/p><p>Lisbon Consumer Conflict Arbitration Center (CACCL)<br \/>Rua dos Douradores, no. 116, 2nd floor<br \/>1100-207 Lisbon<br \/>+351 218 807 030<br \/>www.centroarbitragemlisboa.pt<\/p><p>National Consumer Conflict Information and Arbitration Center (CNIACC)<br \/>Faculty of Law \u2013 New University of Lisbon<br \/>Campolide Campus<br \/>1099-032 Lisbon<br \/>+351 213 847 484<br \/>www.arbitragemdeconsumo.org<\/p><p>Porto Consumer Information and Arbitration Center (CICAP)<br \/>Rua Dami\u00e3o de G\u00f3is, no. 31, Store 6<br \/>4050-225 Porto<br \/>+351 225 508 349<br \/>www.cicap.pt<\/p><p>Algarve Consumer Conflict Information, Mediation and Arbitration Center (CIMAAL)<br \/>Business Nest Building<br \/>Penha Road<br \/>8005-131 Faro<br \/>+351 289 823 135<br \/>www.consumidoronline.pt<\/p><p>Consumer Conflict Arbitration Center of the District of Coimbra (CACCDC)<br \/>Av. Fern\u00e3o Magalh\u00e3es, no. 240, 1st floor<br \/>3000-172 Coimbra<br \/>+351 239 821 690<br \/>www.centrodearbitragemdecoimbra.com<\/p><p>Madeira Consumer Conflict Arbitration Center (CACCRAM)<br \/>Rua Direita, no. 27, 1st floor<br \/>9050-405 Funchal<br \/>+351 291 215 070<br \/>www.srrh.gov-madeira.pt\/In%C3%ADcio\/tabid\/292\/Default.aspx<\/p><p>Consumer Dispute Arbitration Center of Vale do Ave\/Arbitration Court (CACCVA)<br \/>Rua Capit\u00e3o Alfredo Guimar\u00e3es, no. 1<br \/>4800-019 Guimar\u00e3es<br \/>+351 253 422 410<br \/>www.triave.pt<\/p><p>Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) (CIAB)<br \/>Rua D. Afonso Henriques, no. 1 (Ed. Parish Council of S\u00e9)<br \/>4700-030 Braga<br \/>+351 253 617 604<\/p><p>Av. Rocha Paris, no. 103 (Vila Rosa Building)<br \/>4900-394 Viana do Castelo<br \/>+351 258 809 335<br \/>www.ciab.pt<\/p><p>Arbitration Center of the Autonomous University of Lisbon (CAUAL)<br \/>Rua de Santa Marta no. 56 \u2013 1st<br \/>1169-023 Lisbon<br \/>+351 213 177 603<br \/>http:\/\/arbitragem.autonoma.pt\/home.asp<\/p><p>With regard to disputes arising from the supply of goods or provision of services through the Vale Prado website, or any other electronic means, the consumer may also resort to the European Online Dispute Resolution Platform, available at https:\/\/webgate.ec.europa.eu\/eproposalWeb\/<\/p><p>Data taken from the list of Alternative Consumer Dispute Resolution entities on the website of the Dire\u00e7\u00e3o-Geral do Consumidor in February 2017. At www.consumidor.pt you can consult the updated list.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a00265 elementor-widget elementor-widget-spacer\" data-id=\"7a00265\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Consumer Dispute Resolution Legal info Home The Consumer may, at his\/her express option, submit dispute resolution to a consumer dispute&#8230; <span class=\"knsl-el-more\"><a href=\"https:\/\/valeprado.com\/en\/dispute-resolution\/\" class=\"knsl-btn\">Read more<span class=\"screen-reader-text\">Read more&nbsp;Dispute Resolution<\/span><\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-layout-builder.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5378","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/valeprado.com\/en\/wp-json\/wp\/v2\/pages\/5378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valeprado.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valeprado.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valeprado.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/valeprado.com\/en\/wp-json\/wp\/v2\/comments?post=5378"}],"version-history":[{"count":0,"href":"https:\/\/valeprado.com\/en\/wp-json\/wp\/v2\/pages\/5378\/revisions"}],"wp:attachment":[{"href":"https:\/\/valeprado.com\/en\/wp-json\/wp\/v2\/media?parent=5378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}